Shipping policy

Shipping Policy

Thank you for shopping with Kostume by Devshree. We aim to provide a smooth and timely delivery experience. Please read our shipping policy to understand our processes and expectations for shipping and delivery.

1. Processing Time

  • Orders are typically processed within 2-5 business days after payment is confirmed. Processing times may vary during peak seasons or sales events.
  • Once processed, you will receive a shipping confirmation email with tracking information.

2. Shipping Methods and Delivery Times

We offer various shipping options, including standard and express delivery, which may differ based on your location. Estimated delivery times are as follows:

  • Domestic Shipping (within India):

    • Standard Delivery: 5-10 business days
    • Express Delivery: 2-5 business days

  • International Shipping:

    • Delivery times vary depending on the destination and selected shipping method. Typically, it may take 7-21 business days.

Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances, such as weather conditions, customs inspections, or courier issues.

3. Shipping Rates

Shipping costs are calculated at checkout based on your order's weight, dimensions, and destination. Any applicable customs duties or taxes for international shipments are the responsibility of the customer.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the courier's website. If you do not receive a tracking number within 7 days of placing your order, please contact us.

5. Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If an error is discovered, please contact us as soon as possible to correct the shipping information.

6. Undeliverable Packages

If a package is returned to us due to an incorrect address, refusal to pay customs duties, or failure to collect, we will contact you to arrange reshipment at your expense. Additional shipping charges may apply.

7. Customs and Import Duties

For international orders, the customer is responsible for any customs duties, taxes, or fees imposed by the destination country. Customs policies vary, and we recommend checking with your local customs office for more information.

8. Lost or Damaged Packages

Kostume by Devshree is not responsible for packages lost or damaged during transit. However, if you encounter such an issue, please contact us, and we will assist you in filing a claim with the shipping carrier.

9. Contact Us

For any shipping-related inquiries, please contact us at:

Kostume by Devshree
147A Second Floor, Udyog Vihar, Gaurav Path, RICO Industrial Area, Urban Square Mall, Sukher, Udaipur, Rajasthan 313001
Phone: +91 91193 93989
Email: kostumebydevshree@gmail.com